Sony April 2 updated the PlayStation store refund terms and conditions, as long as it is purchased within 14 days and has not been downloaded games, DLC, season tickets and internal purchases, are eligible to contact customer service for a refund, has started downloading the digital content, unless there is a problem with the content, there is no refund. Pre-order items can be cancelled before sale and can be requested for a refund within 14 days of release. However, the focus is that only games that are not downloaded within 14 days can be refunded, and Steam's 2-hour refund policy is not the same.
soyobo > Feeds > PSN Store Open refund: Games that are not downloaded within 14 days can be refunded
PSN Store Open refund: Games that are not downloaded within 14 days can be refunded
2019-04-02 00:00:00Source: People's Network
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